Grievance Officer

Last updated 12 July 2026

Draft. This page carries the structure and the commitments we have already made. The binding text is being prepared with our lawyer before launch.

Who to Contact

As required under the Information Technology Act 2000 and the DPDP Act 2023, our grievance officer is:

Grievance Officer
Eventy India
Chandigarh, India
grievance@eventyindia.com

What We Do With a Complaint

We acknowledge every complaint within 24 hours and resolve it within 15 days. If it concerns a review, a listing or a planner’s conduct, tell us what happened and include any booking reference — that lets us check the record rather than take a view.

Reporting a Review

Any review can be reported from the review itself. We look at the booking record, the account history and the reporting pattern before deciding. We will not remove a review simply because a planner dislikes it.

Something here unclear? Email info@eventyindia.com and we will explain it in plain language.